Privacy Policy

1. About Growers Coach

Growers Coach ("we," "us," or "our") is a free gardening advice service operated by Joey and Christina Milza. Customers text their gardening questions to (609) 628-6160 and receive personalized, AI-assisted responses reviewed by a human expert before delivery. Our website is located at www.growerscoach.com.

2. Information We Collect

When you text us, we collect:

• Your mobile phone number
• The content of your text messages (your gardening questions)
• Any photos you send via MMS
• Date and time of your messages

When you visit our website, we may collect standard web analytics data such as browser type, pages visited, and referring URLs. We do not collect names, email addresses, or payment information unless you voluntarily provide them (e.g., via a contact form or donation).

3. How We Use Your Information

We use the information we collect solely to:

• Respond to your gardening questions via SMS
• Improve the quality of our advice and service
• Send occasional service-related messages (such as a one-time donation request after your third question)
• Maintain records for operational purposes

We do not use your information for marketing purposes, sell your data to third parties, or share it with advertisers.

4. SMS Messaging

By texting (609) 628-6160, you consent to receive SMS responses from Growers Coach. Message and data rates may apply depending on your carrier plan. Message frequency varies based on your questions. You may opt out at any time by replying STOP to any message. For help, reply HELP.

We use Twilio as our SMS service provider. Your phone number and message content are transmitted through Twilio's platform in accordance with Twilio's Privacy Policy.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with trusted service providers (such as Twilio for SMS delivery) who are bound by confidentiality agreements and use the data solely to provide services on our behalf.

6. Data Retention

We retain message records for up to 12 months for operational and quality purposes. You may request deletion of your data at any time by contacting us at the information below.

7. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or SMS is 100% secure.

8. Children's Privacy

Growers Coach is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to request deletion of your data, please contact us: